Can I request a different size or finish?
Share the product reference and the changes you need. We review feasibility, material options and the effect on the quotation before confirming a custom order. Not every alteration is possible for every piece.
Are website dimensions final production dimensions?
Website dimensions support initial selection. Confirm the final dimensions, units, materials and finishes in the approved order documents before production.
How are production and delivery dates agreed?
Timing depends on design approval, samples, product specifications, production and transport. Tell us your target move-in or installation date at the start. We confirm a project schedule after reviewing the scope rather than promising one lead time for every order.
Can you arrange delivery and installation in the United States?
We can coordinate local delivery and installation through third-party partners. Availability, receiving arrangements, site access, placement, assembly and fees are confirmed for each project. These services are quoted separately; share your city and site requirements before ordering.